Frequently Asked Questions

Everything you need to know about using our AI portrait service

1. How do I create an AI portrait?

Simply choose your preferred art style from our homepage, upload a clear photo of yourself or someone else, and our AI will generate a unique portrait in seconds. Make sure the photo shows the face clearly for best results.

2. What photo should I upload for best results?

Upload a high-quality photo where the face is clearly visible, well-lit, and facing forward. Avoid photos with sunglasses, heavy shadows, or blurry images. Photos taken in natural light work best.

3. How long does it take to generate a portrait?

Most portraits are generated within 30-60 seconds. During peak times, it may take up to 2 minutes. You'll receive a notification once your portrait is ready.

4. Can I try different styles with the same photo?

Yes! You can use the same photo to create portraits in different art styles. Each style will give you a unique artistic interpretation of your photo.

5. Is there a free trial or preview?

Yes! You can generate a preview of your AI portrait for free. The preview includes a watermark. To download the high-resolution version without watermark, you'll need to purchase the digital copy for $4.99.

6. What do I get when I purchase the digital copy?

You'll receive a high-resolution PNG image (suitable for printing up to 16x20 inches), without watermarks, with instant download access. You can use it for personal and commercial purposes.

7. Can I use the AI portraits commercially?

Yes, once you purchase the digital copy, you have full commercial rights to use the portrait for business purposes, marketing materials, social media, products, and more.

8. How do I access my previous uploads and portraits?

Once you're logged in, click on "My Uploads" in the navigation menu to view all your uploaded photos and generated portraits. You can download, share, or purchase them anytime.

9. Is my payment information secure?

Absolutely! All payments are processed securely through Stripe, a leading payment processor. We never store your credit card information on our servers.

10. What if I'm not satisfied with my portrait?

You can preview your portrait for free before purchasing. If you're not satisfied with the preview, simply try a different style or upload a different photo. We recommend trying multiple styles to find your perfect portrait.

11. Do you store my photos?

Your uploaded photos are stored securely and privately in your account. They are only accessible to you and are used solely for generating your AI portraits. We do not share your photos with third parties.

12. Can I request a refund?

Since all portraits can be previewed for free before purchase, we generally do not offer refunds on digital downloads. However, if you experience technical issues preventing you from downloading your purchased portrait, please contact our support team.

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